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Healthcare Program Specialist - DLTC- Item 1377

Department: Division of Long Term Care (DLTC)
Location: Albany, NY

Healthcare Program Specialist - DLTC- Item 1377

The incumbent in this position will assist directors and staff in the Office of Health Insurance Programs (OHIP), Division of Long Term Care in a broad range of planning, implementation, reporting and evaluation activities within the Division of Long Term Care’s Technical Assistance Center (TAC).

Additional duties include: 

Research and respond to a wide range of inquiries from consumers and plans; answer hotline calls and respond to queries submitted via Mail Logs and other venues; contribute to the clarification of policies and procedures which may include marketing, enrollment, grievances and appeals, and provider/plan education, and quality monitoring (metrics and compliance); participate in plan compliance, survey and focused-review activities, as appropriate; conduct coding and analysis of raw data to streamline departmental auditing processes and improve provision of consumer service; coordinate with other departments to improve reporting and enrollment processes; and other activities as may be deemed necessary in response to the changing needs of the Division. 

Minimum Qualifications: 

  • Bachelor’s Degree
  • 2 years’ experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.  

Staffing Solutions Organization LLC is an e-Verify participant.

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